Returns & Exchange

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 7 days of delivery.

Eligibility

• Items must be unused and in original packaging
• Tags must be attached
• Items should be in resellable condition
• Undergarments and swimwear are non-returnable

Exchange Process

1. Contact us via email or phone within 7 days
2. Provide your order number and reason for exchange
3. Ship the item back to us
4. We'll send your replacement within 3-5 business days

Refunds

Refunds will be processed within 7-10 business days after we receive and inspect the returned item. The amount will be credited to your original payment method.

Contact Us

For returns and exchanges, please contact:

Email: returns@bdblackstone.com

Phone: +880 1234-567890